Please read these Terms and Conditions carefully before using the 3lok platform. By registering, you are deemed to have agreed to these Terms and Conditions.
3lok (hereinafter referred to as "Platform", "we" or "Company") is an online gaming and betting service provider. These Terms & Conditions constitute a legally binding agreement between you and 3lok.
By using the 3lok website or mobile app and registering an account, you are deemed to have read, understood, and agreed to abide by these complete Terms & Conditions. If you do not agree with any part of these terms, please refrain from using 3lok.
These terms apply to all 3lok services — Sports Betting, Live Casino, e-sports betting, parlay bets, and any services added in the future. These terms also apply to any promotional offers or bonuses from 3lok.
These Terms & Conditions may be updated at any time. Users are advised to regularly visit this page to stay informed of the latest terms.
You must be at least 18 years old to register and participate at 3lok. Opening an account or placing bets is strictly prohibited for anyone under 18. 3lok may request valid identification for age verification at any time and reserves the right to restrict account activity until verification is complete.
To create a valid account on 3lok, you must provide accurate and truthful information during registration. Creating an account with false information is a direct violation of the Terms and Conditions, and 3lok reserves the right to cancel such accounts.
Each person may hold only one 3lok account. If the same person uses multiple accounts — with the same name, address, email, mobile number, or payment method — all accounts will be closed and balances may be forfeited.
Know Your Customer (KYC) verification is part of 3lok's security measures. 3lok may request KYC documents in the following situations:
You may be required to submit a clear photo of a National ID (NID), Passport, or Driver's License, along with recent proof of address (utility bill or bank statement).
Never share your 3lok account password with anyone. The account holder is fully responsible for any unauthorized use of the account. If you suspect anything, change your password immediately and notify support.
The following rules apply to all users when placing bets on 3lok. These rules are designed to ensure a fair betting environment.
3lok reserves the right to accept or reject any bet. Bets may be rejected or cancelled particularly in the following circumstances:
| Bet Types | Minimum Bet | Maximum Bet | Maximum Payout |
|---|---|---|---|
| Sports Single | ৳50 | ৳50,000 | ৳5,00,000 |
| Parlay Bets | ৳100 | ৳20,000 | ৳10,00,000 |
| Live In-Play | ৳50 | ৳25,000 | ৳3,00,000 |
| E-sports | ৳100 | ৳30,000 | ৳5,00,000 |
| Casino Games | ৳20 | ৳1,00,000 | Varies by game |
3lok uses internationally recognized official results to determine bet outcomes. For Sports Betting, the official result from the relevant sports governing body will be considered final. In case of any dispute, 3lok's decision is final.
3lok reserves the right to change odds at any time. However, once a bet is accepted, the odds for that bet will not change — except in case of technical errors.
3lok operates a secure and transparent payment system. All financial transactions are completed through encrypted channels.
After you request a withdrawal, 3lok typically verifies it within 1–24 hours. If urgent, contact live support — help is available in Bangla.
3lok adheres to international Anti-Money Laundering (AML) policies. If unusual transactions or suspicious activity are detected, the account may be suspended immediately and law enforcement may be notified.
3lok regularly offers various bonuses and promotional offers. Each bonus has its own terms and conditions detailed on the bonus page. General bonus rules are outlined below.
Most 3lok bonuses require completion of a specific wagering requirement before withdrawal. For example, 10x wagering means you must bet 10 times the bonus amount. Wagering calculation typically includes bets with minimum 1.50 odds.
Using multiple accounts, false information, or strategic betting methods to exploit bonus offers is strictly prohibited. If such activity is detected, bonuses and associated winnings will be forfeited.
Each bonus has a specific validity period — typically 7 to 30 days. Unused bonuses and incomplete wagering will be automatically forfeited after expiry.
| Bonus Type | General Wagering | Validity Period | Minimum Odds |
|---|---|---|---|
| Welcome Bonus | 10x | 30 days | 1.50 |
| Reload Bonus | 8x | 14 days | 1.50 |
| Free Bet | 5x | 7 days | 1.60 |
| Cashback | No Wagering | 7 days | — |
Live casino games on 3lok — Baccarat, Blackjack, Roulette, and Game Shows — are powered by software from the world's leading game providers (Evolution Gaming, Ezugi, etc.).
All games use a Certified Random Number Generator (RNG) that is regularly audited by third-party auditors. 3lok has no ability to alter or influence game outcomes, and doing so is strictly prohibited.
If your internet connection is lost during a live game, the game continues on the server and completes. Once reconnected, you'll see the game result. Bets are not cancelled due to connection issues — 3lok assumes no liability for this.
Baccarat, Blackjack, and Roulette each have separate rules. Before starting a game, click the "Rules" or "Help" button in the game interface to view detailed rules for that game.
The following activities are strictly prohibited on 3lok and strict action will be taken if detected.
Engaging in any of the above prohibited activities will result in permanent account closure, forfeiture of all balances and winnings, and may lead to legal action.
3lok reserves the right to suspend or permanently close accounts in the following circumstances:
You may close your account at any time. There is a "Close Account" option in Account Settings, or contact support. Withdraw any remaining balance before closing your account.
If an account has no login or transaction activity for more than 12 months, 3lok will mark it as "inactive". Inactive accounts may incur a monthly maintenance fee (maximum ৳100 per month, while balance remains).
3lok believes in responsible gaming. We view gaming as entertainment — never as a solution to financial problems. The wellbeing of every user matters to us.
You'll find the following responsible gaming tools on 3lok:
For more details, see our Responsible Gaming View page.
3lok places the highest priority on protecting your personal information. Our complete privacy policy is detailed on a separate page.
In summary, 3lok uses your information to:
3lok never sells your information to third parties. For details, Privacy Policy View page.
If there is a dispute regarding bet outcome or payment, follow the process below.
Report any complaint to 3lok Customer Support first — via live chat, email, or phone. You'll receive an initial response within 24 hours. Complex matters receive a full response within 72 hours.
If support cannot resolve the issue, file a formal complaint. Clearly state: bet/transaction ID, date & time, problem description, and expected resolution.
Decisions made at 3lok management level are considered final. However, users may file a complaint with international gaming regulatory bodies if they wish.
3lok reserves the right to change, modify, or update these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notice.
Continued use of the platform after changes take effect means you accept the updated Terms and Conditions. We recommend checking this page regularly.
The latest version of these terms was updated in January 2026. For any questions, FAQ or contact our support team.
Beyond the rules, what we ensure makes us a reliable platform.
3lok is licensed by international gaming authorities and undergoes regular audits. Your bets and funds are fully protected.
All data transmission is secured with 256-bit SSL encryption. Your personal information and financial details are completely safe.
All odds on 3lok are determined according to published RTP (Return to Player). There are no hidden commissions or manipulations.
Winnings are typically in your mobile wallet within 5–30 minutes. No unnecessary delays.
Self-exclusion, deposit limits, and session timers — all the tools you need to keep your gaming habits healthy.
24/7 customer support in Bangla. Get instant help with terms or any other questions.